ResearchOpen AccessPDF tersedia
2026•Hasil Penelitian dan Pengabdian
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<em>citizenship behavior, the mediating role of affective commitment on the positive influence of job satisfaction on organizational citizenship behavior, the mediating role of affective commitment on the positive influence of distributive justice on organizational citizenship behavior of Islamic bank employees in Indonesia. The population of this study was employees, amounting to 85 people, while the sample in this study amounted to 70 people. Data was collected through questionnaires and data analysis techniques in this study were descriptive analysis and regression analysis test.</em></p>
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ResearchOpen AccessPDF tersedia
2026•Hasil Penelitian dan Pengabdian
This study looks at how the level of people's satisfaction with health centers , especially in the areas of service , with the results of the study are expected nantik input in Solok district government for the foreseeable future so that the government can improve the facilities and services to the public as a pengunan of the health centers .
The object of this research is the health center - existing health centers in Solok where papolasi and samples taken are people who use the services of the health center , so hopefully we can determine the level of community satisfaction with services at the health center .
To obtain accurate data and information in accordance with the target of this study using a sampling technique is the visitor ( Proportional stratified random sampling ) and gave questionnaires to visitors and the data were processed using SPSS 17 o'clock in order to get the data in the form of a table that describes the level of community satisfaction with services at district health centers Solok .
Thus the data processing will be able to be concluded by the government of the District of Solok how the level of people's satisfaction with health center services that can take a policy for the future
Keywords : Satisfaction , People , Services
ArticleOpen AccessPDF tersedia
2023•Artikel Penelitian dan Pengabdian
Purpose: The purpose of this research is to identify and analyze the effect of job satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and to see the effect of job satisfaction and distributive justice on organizational citizenship behavior mediated by affective commitment. On Islamic bank employees in Indonesia.
Design/Method/Approach: The research method used in this study is quantitative descriptive of Islamic bank employees in Indonesia. The total population in this study was 85 people from three Islamic banks in the Padang and Pekanbaru areas. The numbers of samples in this study were 70 people and the data used was primary data by distributing questionnaires to employees. The data collected in this study will be tested using research instrument tests, classical assumption tests, multiple regression tests, and hypothesis testing.
Findings: The findings in this study are that there is a significant positive relationship between the effect of satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and the effect of job satisfaction on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia, and there is a non-significant relationship between the effect of distributive justice on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia.
Originality/Value: The contribution of this research is to see how the citizenship behavior of employee organizations of Islamic banks in Indonesia can improve company performance so that they can compete with conventional banks
ArticleOpen AccessPDF tersedia
2023•Artikel Penelitian dan Pengabdian
Purpose: The purpose of this research is to identify and analyze the effect of job satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and to see the effect of job satisfaction and distributive justice on organizational citizenship behavior mediated by affective commitment. On Islamic bank employees in Indonesia. Design/Method/Approach: The research method used in this study is quantitative descriptive of Islamic bank employees in Indonesia. The total population in this study was 85 people from three Islamic banks in the Padang and Pekanbaru areas. The numbers of samples in this study were 70 people and the data used was primary data by distributing questionnaires to employees. The data collected in this study will be tested using research instrument tests, classical assumption tests, multiple regression tests, and hypothesis testing. Findings: The findings in this study are that there is a significant positive relationship between the effect of satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and the effect of job satisfaction on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia, and there is a non-significant relationship between the effect of distributive justice on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia. Organally/Value: The contribution of this research is to see how the citizenship behavior of employee organizations of Islamic banks in Indonesia can improve company performance so that they can compete with conventional banks.
ArticleOpen AccessPDF tersedia
2023•Artikel Penelitian dan Pengabdian
One of the after-sales services offered by the Yamaha corporation, Yamaha One Day Service, offers maintenance and repair services for the customer's Yamaha unit on-site. One of the key components for effective unit functioning is the maximum performance of the Yamaha employees that work onsite maintenance in the Bandung region. This study aims to investigate the effects of pay on performance, pay on job satisfaction, pay on performance through job satisfaction, pay on performance, pay on performance through job satisfaction, pay on performance through job satisfaction, pay on performance, pay on performance through job satisfaction. A sample of the workforce was taken using the census method, and there are currently 39 respondents who work in the Bandung region. The analysis makes use of path analysis with SMART PLS. According to the results, 1) compensation has a positive but not statistically significant impact on performance, 2) compensation has a positive and significant impact on job satisfaction, 3) compensation has a positive and significant impact on performance via the variable job satisfaction, and 4) motivation has a positive but not statistically significant impact on performance.
ArticleOpen AccessPDF tersedia
2023•Artikel Penelitian dan Pengabdian
Purpose: The purpose of this research is to identify and analyze the effect of job satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and to see the effect of job satisfaction and distributive justice on organizational citizenship behavior mediated by affective commitment. On Islamic bank employees in Indonesia. Design/Method/Approach: The research method used in this study is quantitative descriptive of Islamic bank employees in Indonesia. The total population in this study was 85 people from three Islamic banks in the Padang and Pekanbaru areas. The numbers of samples in this study were 70 people and the data used was primary data by distributing questionnaires to employees. The data collected in this study will be tested using research instrument tests, classical assumption tests, multiple regression tests, and hypothesis testing. Findings: The findings in this study are that there is a significant positive relationship between the effect of satisfaction and distributive justice on affective commitment, the effect of job satisfaction, distributive justice and affective commitment on organizational citizenship behavior, and the effect of job satisfaction on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia, and there is a non-significant relationship between the effect of distributive justice on organizational citizenship behavior mediated by affective commitment in Islamic bank employees in Indonesia. Organally/Value: The contribution of this research is to see how the citizenship behavior of employee organizations of Islamic banks in Indonesia can improve company performance so that they can compete with conventional banks.
ArticleOpen AccessPDF tersedia
2022•Artikel Penelitian dan Pengabdian
The Siantar explicite ducate is one of the transportations utilized bythehumans of Medan town to travel to Pematang Siantar. The objective of thisobserve ist check and examine the impact of carrier fine, price on patronpleasure and its effect onclient loyalty. The sampling technique use disaccidental Sampling that sampling based totally on who are the contribut or soft hepopulace who coincidentally meet researcher who can provide the necessarydata. The statistics analysis technique is carried out by using statistics evaluation routeevaluation. Carrier excellent has fine and substantial effect on purchaser pride, charge has a effective and big impact on customer delight, carrier qualityhaseffective and impact on part on loyalty, price has positive and sizable impact onpurchaser loyalty, patron pride has a fantastic and size able impact on customer loyalty, carrier exceptional has a tremendousand significant effect on purchaser loyalty via pleasure customers, fees have a nice and massive impact on customer loyalty via customer delight of the Siantar specific train. Siantar explicit trainclients might be loyal while using the Siantar express educate provider, thatisbecause the client is of the same opinion toreuse the train service and shows toothers.
